Events

11|06|2025 Service Transformation Summit : Driving Service Innovation for Growth" 11-12June Amsterdam

Build the Service Innovation Capabilities to Thrive in a Rapidly Changing Industr

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12|06|2025 AFSMI-jaarevent/reünie Donderdag 12 juni "Wereldmuseum Leiden"

Uniek jaarlijks terugkerend event waarbij AFSMI leden en oud-leden elkaar kunnen ontmoeten en genieten van een mooie locatie en ervaringen kunnen uitwisselen.

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13|06|2025 On-Demand webinar "The State of Support Services 2025"

The State of Support Services 2025 explores how organizations can overcome evolving support challenges by aligning with business goals, adopting AI for efficiency, and enhancing customer experience through integrated service models.

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20|06|2025 On-demand webinar "Emerging Trends in Professional Services Pricing"

The webinar discusses emerging trends in professional services pricing, highlighting the shift from traditional pricing models to value-driven approaches, the impact of digital transformation, and AI pricing strategies.

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11|09|2025 Service Business Forum "Q3. Managing skill shortages in service and support" 11-12Sept Hamburg

Skills shortages in the service industry are reducing growth potential and are impacting customer experience negatively.The challenge for service leaders is to win and retain talent as well as redesigning service business models into high-efficiency, remote delivered services that better leverage knowledge and require less resources to sell and deliver services.Research and best practices.

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09|10|2025 Service at the Core: Redefining Business Success After Market Event Dusseldorf

Servitize your business through value-selling, co-creation, IoT, change management, Big Data, predictive maintenance, new business models, connectivity and innovation

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28|10|2025 WBR event:Fieldservice Europe 2025 28-30 October Amsterdam

Europe’s Leading Event for Service, Support and Customer Success

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16|11|2025 Fieldservice Management Summit 16-18 nov,Berlin

Technology & Technical Field Service - Creating Connections to End-2-End Service Management

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Nieuws

03|06|2025 Why Brand Perception Is the Missing Link in Your CX Strategy

Customer Experience Begins Before the First Click!

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02|06|2025 The Future Of Maintenance: Transforming Field Service With AI Knowledge

Artificial intelligence (AI) is no longer a futuristic concept. It’s become a transformative tool...

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02|06|2025 Future Trends in AI-Based Customer Management: Lessons from Machine Tool Motors

AI Applications for Customer Data (including STIB Model)

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Een paar redenen om lid te worden van AFSMI

Events

11|06|2025 Service Transformation Summit : Driving Service Innovation for Growth" 11-12June Amsterdam

12|06|2025 AFSMI-jaarevent/reünie Donderdag 12 juni "Wereldmuseum Leiden"

13|06|2025 On-Demand webinar "The State of Support Services 2025"

20|06|2025 On-demand webinar "Emerging Trends in Professional Services Pricing"

11|09|2025 Service Business Forum "Q3. Managing skill shortages in service and support" 11-12Sept Hamburg

09|10|2025 Service at the Core: Redefining Business Success After Market Event Dusseldorf

28|10|2025 WBR event:Fieldservice Europe 2025 28-30 October Amsterdam

16|11|2025 Fieldservice Management Summit 16-18 nov,Berlin

Nieuws

03|06|2025 Why Brand Perception Is the Missing Link in Your CX Strategy

02|06|2025 The Future Of Maintenance: Transforming Field Service With AI Knowledge

02|06|2025 Future Trends in AI-Based Customer Management: Lessons from Machine Tool Motors

Klik hier voor meer events in onze agenda.