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01|09|2025 GARTNER report: 11 Fundamental Capabilities to Build Your Customer Self-Service Portal(pdf)
Key findings and recommendations regarding Digital Portalsmeer...
01|09|2025 How Much Does It Cost to Outsource Customer Service in 2025?
Factors Influencing Customer-Service Outsourcing Costs,Pricing Models for Outsourcing Customer Service ,Checklist outsourcing partners and moremeer...
30|08|2025 Executives’ Guide to Customer Experience Value: Metrics
Do “customer experience metrics” enrich your understanding of:the customer,their experience,value to them?meer...
29|08|2025 10 Amazing Humanoid Robots Already Walking Among Us Today
Morgan Stanley report recently predicted that 13 million human robots will be among us by 2035, rising to one billion by 2050.meer...
28|08|2025 What’s Next for the Future of Field Service? Here’s What You Need to Know to Thrive
Curious about what’s on the horizon for the future of field service? Keep an eye on AImeer...
03|06|2025 Why Brand Perception Is the Missing Link in Your CX Strategy
Customer Experience Begins Before the First Click!meer...
02|06|2025 The Future Of Maintenance: Transforming Field Service With AI Knowledge
Artificial intelligence (AI) is no longer a futuristic concept. It’s become a transformative tool that has embedded itself into modern industries, reshaping workflows and redefining operational excellence.meer...
