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05|12|2022 SaaS Companies;Factors Depressing Profitability and What to Do About Them
There are new expectations for what defines a highly valuable SaaS businessmeer...
04|12|2022 The Top 4 Internet Of Things Trends In 2023
In 2023, it’s predicted that there will be more than 43 billion devices connected to the internet.meer...
02|12|2022 Reaching New Levels of Loyalty and Growth with Personalized CX
63% of consumers and 76% of B2B buyers expect businesses to know their unique needs and expectationsmeer...
01|12|2022 How to Navigate the 5 Stages of Organizational Maturity in Digital Transformation
In contemplating digital transformation program investments, executives ask two things: What is the current state costing us, and does it make economic sense to fix it?meer...
30|11|2022 Best Practices for Customer Success Compensation Plans
90% of CSM's have some variable incentive which could be a variable bonus, quota, or both.meer...
28|11|2022 4 Growth Pitfalls of Employee, Partner, and Customer Experience Strategies in Hard Times
What seems logical in hard times may be opposite of what’s best for growth.meer...
02|11|2022 The Unasked Question in Customer Loyalty Programs: Do I Need One?
A Loyalty Program Implementation Type – Decision Matrix, supplies a framework to understand if your organization needs a customer loyalty program.meer...
