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01|11|2022 Why Customer Success Is Vital to Managed Services
Developing your Customer Engagement Modelmeer...
31|10|2022 The 5 Biggest Business Trends In 2023 Everyone Must Get Ready For Now
Businesses will have to deal with the aftereffects of the global pandemic, Russia’s invasion of Ukraine, economic challenges, as well as an ever-faster development of technologies.meer...
02|10|2022 Gartner research:Create an Effortless Customer Service Experience
Instead of struggling to delight customers, create low-effort customer service experiences!!meer...
01|10|2022 Mckinsey report :Road to change Value creation in the metaverse (77 pages)
The real business of the virtual worldmeer...
30|09|2022 Research :7 Customer Service Personality Types,which are the best?
To build high-performing teams, service leaders must identify and leverage the personality traits of their top reps.meer...
30|09|2022 Quick Guide to Customer Success ROI
Showing the return on investment (ROI) your company gets from customer success will make betting on your team an easy decision. ROI models give you the data and tools you need to make improvements and continue to scale your...meer...
02|09|2022 "How To Amplify Customer Relations In The Metaverse" by Bernard Marr
Many companies that found they were not set up to accommodate their customers’ needs through digital channels struggled, while those that had invested in social media, video chat, online customer service, and emerging...meer...
