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01|10|2024 Stop Managing, Start Coaching
Transformational Shifts To Boost Employee Effectivenessmeer...
04|09|2024 [VIDEO] Want to get better results? Let someone else drive!
Do you love control? Do you being in charge, knowing what's going on, and delegating tasks to others? You might be stifling your own success.....meer...
04|09|2024 How IoT Will Solve the Ageing Workforce Crisis (pdf)
Does solving the biggest challenge we face today, set us up for a brighter future tomorrowmeer...
02|09|2024 CX ROI Handbook: Connecting Business Outcomes and Customer Outcomes
Customer outcomes never differ from business outcomes, and vice versameer...
01|09|2024 19 Amazing Generative AI Tools For Everyday Tasks And Activities
Tools that could be particularly helpful in helping us save time on daily chores and activities, which can then be spent doing things that are more exciting and rewarding.meer...
29|08|2024 Why Customer Feedback Loops Should Be Part of Your Growth Strategy
Key highlights of collecting, measuring, and analyzing customer feedbackmeer...
02|07|2024 Gartner Report: Strategy and Leadership Predictions for Service and Support Leaders in 2024(pdf)
Gartner:We expect that customer service and support leaders who leverage generative AI to enable human contact will be more successful than those who leverage it to reduce human contact by eliminating assisted service.meer...
