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01|02|2021 12 Greatest Challenges Virtual Teams Are Facing Now
What are the greatest challenges that virtual teams are facing now and how they can deal with them!meer...
01|02|2021 5 Steps for Improving Your Customer Service Process for 2021
A step-by-step guide on how to improve the customer service workflow. meer...
01|02|2021 Top Tips of How to Build Organizational Culture in Remote Teams
The concern that remote workforces would be less productive than in-person teams isn’t the case for 85% of businesses that confirmed productivity had increased in a recent study.meer...
04|01|2021 Gartner zet belangrijkste I&O-trends uiteen
Gartner adviseert infrastructuur- en operationele leiders (I&O-leiders) zich voor te bereiden op een zestal trends die komend jaar een belangrijke rol gaan spelen.meer...
04|01|2021 The Future of Support and Field Services: Predictive and Proactive Support
Two megatrends that are currently disrupting the business model of technology provider....meer...
04|01|2021 The Right Way to Manage Customer Churn for Maximum Profit ,Harvard Business School
FOCUSING ON RETAINING HIGHER-SPENDING CUSTOMERS, EVEN IF THEY AREN’T AS LIKELY TO LEAVE, CAN INCREASE THE TOTAL PROFIT A COMPANY CAN REAP.meer...
03|01|2021 2021: The Year of the Customer
Empathy will become a determining factor in whether your company is perceived as a customer-centric organization, or not!meer...
