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04|01|2021 The Future of Support and Field Services: Predictive and Proactive Support
Two megatrends that are currently disrupting the business model of technology provider....meer...
04|01|2021 The Right Way to Manage Customer Churn for Maximum Profit ,Harvard Business School
FOCUSING ON RETAINING HIGHER-SPENDING CUSTOMERS, EVEN IF THEY AREN’T AS LIKELY TO LEAVE, CAN INCREASE THE TOTAL PROFIT A COMPANY CAN REAP.meer...
03|01|2021 2021: The Year of the Customer
Empathy will become a determining factor in whether your company is perceived as a customer-centric organization, or not!meer...
02|01|2021 XAAS (anything-as-a-service) CHANNEL OPTIMIZATION?“
Top Challenges with XaaS Channel Optimizationmeer...
01|12|2020 Gartner belicht zes uitdagingen voor tech- en service provider(TSP's)
"Krachten buiten de invloedssfeer van TSP's vragen om een reactie: aanpassen om te gedijen of moeite hebben te overleven"meer...
01|12|2020 World Economic Forum : "The Future of Jobs Report"
This report uses a unique combination of qualitative and quantitative intelligence to expand the knowledge base about the future of jobs and skills.meer...
01|12|2020 7 Strategies To Give Your Organization The Competitive Advantage For 2021
Master The Game Of Business Competitionmeer...
