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02|12|2019 Everybody Sells Services
Research shows that a best practice of top services organizations within product companies is that their services pros demonstrate appropriate selling skills.What are the steps and best practices.meer...
03|11|2019 PWC's Global Consumer Insights Survey 2019
PwC’s 10th annual Global Consumer Insights Survey (GCIS) shows that in addition to the traditional return on investment (ROI) metrics used to determine a company’s success, we need to introduce another metric, one with a laser...meer...
01|11|2019 How to Evolve from a Technology Provider to a Managed Technology Services Provider
The Key to Tech Revenue Growth is Technology Servicesmeer...
07|10|2019 The ROI of Customer Experience [Facts, Figures, Tips & More]
Many studies highlight relationships between financial metrics and customer experience. However, this is difficult to measure. It’s hard to quantify the return your business can expect when investing in customer experience, and...meer...
02|10|2019 The Amazing Ways YouTube Uses Artificial Intelligence And Machine Learning
There are more than 1.9 billion users logged in to YouTube every single month who watch over a billion hours of video every day. Every minute, creators upload 300 hours of video to the platform. With this number of users,...meer...
30|09|2019 Deloitte - Reinventing Broken Performance Management Employees
Instead of wasting time and money on ineffective and counterproductive performance management processes Deloitte decided to scrap the annual evaluation cycle and replace it with ongoing feedback and coaching. meer...
30|08|2019 Top tien draadloze technologie trends
Draadloze technologie speelt een belangrijke rol in de communicatie van vandaag, welke nieuwe vormen ervan zullen de komende vijf jaar centraal staan ?meer...