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02|05|2024 GARTNER report: HR Toolkit: 9 Future of Work Trends for 2024(pdf)
Key insights and actionable strategies for HR leaders crafting organizational resiliencemeer...
01|05|2024 Harnessing AI: What Businesses Need to Know in ChatGPT’s Second Year
As generative AI enters its next phase in 2024, what can leaders expect? Harvard Business School faculty members highlight four trends to watch.meer...
01|05|2024 How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology
60% of consumers choose to purchase from a brand over another based on the service they expect to receivemeer...
02|04|2024 AI die je gedachten kan lezen: het einde van onze privacy?
“Dit AI-model is een soort vertaler. Het kan je hersenactiviteiten begrijpen, net zoals ChatGPT de natuurlijke talen van mensen begrijpt”.meer...
01|04|2024 PWC Publication: "What leaders of winning companies no-And what you need to learn
Top performers recognize and respond to transformative threats and opportunities across a broad business landscapemeer...
01|04|2024 24 Ways 2024 Customer Experience is Smarter: CX = EX (Part 3 of 4)
Everything noble about customer experience is a lesson for employee experience, and vice versa.meer...
31|03|2024 How to Transform Your Outcomes-Based Contract From Burden to Benefit
How Outcomes-based contracts are created, the metrics by which outcomes are judged, and the means of gathering and analyzing data are continually evolving. meer...
