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03|01|2025 Transforming Service into Experience: The Power of Personal Connection
Best practices example from Capital One that highlights how a business can transform a simple service interaction into an unforgettable experiencmeer...
02|01|2025 Copperberg: "Changes in the Field: New Service Contracts and Predictive Maintenance Explained by Experts"
Is predictive maintenance the new standard?meer...
31|12|2024 Gartner: Zes I&O-trends die bedrijven in 2025 transformeren
Deze trends bieden I&O-leiders de kans om toekomstige vaardighedenbehoeften te identificeren en inzichten te verkrijgen die hen helpen bij implementatievereisten,meer...
02|12|2024 Empowering Customers Through Self-Service by App's,AI powered support and more
The key lies in designing tools that provide solutions, keep customers informed, and enable Fieldservice organizations to run more efficiently, with practical applications we’re seeing across the fieldmeer...
02|12|2024 How Generative AI Is Revolutionizing Field Services
78% of top-performing field service teams use AI regularly. This tool is often used to optimize processes and handle busy work, but that is only the beginning of what it can accomplish.meer...
01|12|2024 Your Ultimate Guide to Your Service Transformation (MoreMomentum)
Build and maintain your pace in your service transformationmeer...
01|12|2024 Forbes: "The 5 Most In-Demand Skills In 2025"
As AI and digital connectivity reshape industries at breakneck speed, those who can adapt and harness these transformative forces will seize the most lucrative opportunities.meer...