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28|12|2016 The 26 marketing insights for 2017*
Roland van Kralingen wijst u de weg in het nieuwe jaar. 1. It’s not about promising, it’s about delivering. 2. It’s not about brand communication , it’s about brand theatre. 3. It’s not about benchmarks, it’s about being...meer...
02|08|2016 Spi Research results 2016 : Professional Services(PS) Excellence ,the 5 KPI's....
What the latest benchmark reveals about professional services With the economy still showing sluggish growth and competition growing, professional services executives must double-down their efforts to improve service delivery...meer...
17|07|2016 THE AGE OF THE BRILLIANT SERVICE PROFESSIONAL By James “Alex” Alexander, Ed.D.
High-performing Service Professionals are where the action is, orchestrating a superb customer experience, proactively preventing problems before they occur, and leveraging relationships to rock out customers and lock ou the...meer...
15|06|2016 Four scenarios to stress test your strategy (IMD Business School)
How digital disruption might change the business world by 2025 By Michael Wade ,IMD Lausanne meer...
10|02|2016 De toekomst van Banen:The Future of jobs,a must read......
Met de huidige stand van de technologie kan bij een gemiddelde onderneming 45% van de activiteiten worden geautomatiseerd c.q. gerobotiseerd.meer...
07|01|2016 2016 Trend Report
Emerging technology trends that will influence consumer behaviour,our society and your organzation strategy in the coming yearmeer...
17|12|2015 "Het verleden heb je de toekomst creeer je"
In 'Trends 2016' voorspelt trendwatcher Adjiedj Bakas de terugkeer van nationalisme en grensbewaking, ook binnen Europa.meer...