AFSMI-NL Nieuws
17|07|2016 THE AGE OF THE BRILLIANT SERVICE PROFESSIONAL By James “Alex” Alexander, Ed.D.
High-performing Service Professionals are where the action is, orchestrating a superb customer experience, proactively preventing problems before they occur, and leveraging relationships to rock out customers and lock ou the...meer...
15|06|2016 Four scenarios to stress test your strategy (IMD Business School)
How digital disruption might change the business world by 2025 By Michael Wade ,IMD Lausanne meer...
10|02|2016 De toekomst van Banen:The Future of jobs,a must read......
Met de huidige stand van de technologie kan bij een gemiddelde onderneming 45% van de activiteiten worden geautomatiseerd c.q. gerobotiseerd.meer...
07|01|2016 2016 Trend Report
Emerging technology trends that will influence consumer behaviour,our society and your organzation strategy in the coming yearmeer...
17|12|2015 "Het verleden heb je de toekomst creeer je"
In 'Trends 2016' voorspelt trendwatcher Adjiedj Bakas de terugkeer van nationalisme en grensbewaking, ook binnen Europa.meer...
28|11|2015 How to avoid the Most Common Mistakes in Managed Services
Bron : TSIA Door: George Humphrey. Managed services (MS) is rapidly becoming the number one source of revenue growth within the technology industry, and companies that don’t already have a managed services strategy are...meer...
27|11|2015 Gartner Top 10 Strategic Trends Signal the Digital Mesh
Gartner’s David Cearley explains the “digital mesh” that surrounds the top 10 strategic technology trends for 2016 during Gartner Symposium/ITxpo meer...
