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02|02|2024 Gartner HR Research Finds High-Performers, Women, Millennials Are Greatest Flight Risks When Strict Return to Office Mandates Are Implemented
Gartner survey :Among high-performing employees, their intent to stay was 16% lower with these rigid Return To Office (RTO)mandatesmeer...
01|02|2024 Why Customer Feedback Loops Should Be Part of Your Growth Strategy
Key highlights of collecting, measuring, and analyzing customer feedback meer...
01|02|2024 Gartner: Top Priorities for Customer Service Leaders in 2024
Future-forward insights to meet challenges and drive success meer...
01|02|2024 Dutch IT Channel: "Deze tien AI-ontwikkelingen gaan we zien in 2024"
Het jaar 2024 lijkt cruciaal te worden in de evolutie van kunstmatige intelligentie (AI), met name op het gebied van social engineering.meer...
31|01|2024 Protecting Data Integrity (& Preventing Data Loss) in Field Service
What Causes Data Loss in the Field Service Industry and how to prevent!meer...
03|01|2024 5 Customer Service Trends You Need to Watch (by salesforce)
Research shows that 65% of customers expect companies to adapt to their needs, and technologies like generative AI will play a major role in meeting those evolving expectations. meer...
02|01|2024 AI in Data and Analytics,strategy,transformation and key takeaways (by TSIA)
To harness the transformative potential of AI, organizations must adopt a strategic and sustainable approach that seamlessly blends technology and human expertise to boost productivity. meer...