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02|01|2024 The 10 Most Important Customer Experience (CX) Trends In 2024 by Bernard Marr
Good sales and marketing, quality control, pricing, customer service and after-sales all help businesses to generate sales. But good customer experience (CX) creates customers for life.meer...
01|01|2024 5 Key Field Service Trends To Watch In 2024
Where should field service leaders focus their attention to get the most out of the new year?meer...
04|12|2023 "The 10 Biggest Generative AI Trends For 2024 Everyone Must Be Ready For Now" by Bernard Marr
Bigger And More Powerful Modelsmeer...
03|12|2023 Harvard Business School: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
Findings:Across 18 realistic business tasks, AI significantly increased performance and quality for every model specification, increasing speed by more than 25%, performance as rated by humans by more than 40%, and task...meer...
02|12|2023 Field Service Trends and Predictions: Preparing for 2024
On-demand Webinarmeer...
02|12|2023 Future of Fieldservice Live tour 2023
Sessions from the Sidney,Birmingham,Paris,Dusseldorf and Minneapolis eventsmeer...
01|12|2023 De rol van reviewbeheer in het transformeren van klantenservicebeheer
Ontdek hoe bedrijven wereldwijd alles uit reviewbeheer kunnen halen om uiteindelijk de klantervaring te verbeteren.meer...
