< SaaS Companies;Factors Depressing Profitability and What to Do About Them
02|01|2023 10:52 Leeftijd: 2 yrs
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
10 Customer Experience Trends for 2023 (and beyond)
The biggest CX trends for the coming months, perhaps even years, will circle around creating happiness, assurance and peace of mind for your customers, a lot of whom are really stressed about their difficult context. This is the time for brands to be extra creative about juggling reduced budgets with increased CX.
A trend that really ties in with this top gun effect, is that the days that manipulation of customers was acceptable are coming to an end. People are increasingly aware how they are being nudged and pushed in certain directions.....
