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03|01|2021 12:12 Leeftijd: 4 yrs
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
2021: The Year of the Customer
Empathy will become a determining factor in whether your company is perceived as a customer-centric organization, or not!
It’s time for organizations to get emotional about their customers...
Big data can tell you a lot. It can reveal patterns and trends that can help an organization make important decisions. However, big data alone lacks emotional intelligence. Discovering the ‘why’ behind the patterns and trends is critical. Emotional data provides companies with...
