< How to Transform Your Outcomes-Based Contract From Burden to Benefit
01|04|2024 10:30 Leeftijd: 242 days
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
24 Ways 2024 Customer Experience is Smarter: CX = EX (Part 3 of 4)
Everything noble about customer experience is a lesson for employee experience, and vice versa.
Shockingly, 58% to 80% of employees are NOT very motivated, as reported in the Employee Motivation and Commitment Index (September 2023). This means poor employee experience is causing poor customer experience.
