< The Unasked Question in Customer Loyalty Programs: Do I Need One?
28|11|2022 09:41 Leeftijd: 2 yrs
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
4 Growth Pitfalls of Employee, Partner, and Customer Experience Strategies in Hard Times
What seems logical in hard times may be opposite of what’s best for growth.
Leverage interdependencies among CX+EX+PX. While everyone claims that “happy employees make happy customers”, the real truth is that customer-aligned employees make the happiest employees and the most profitable customers and partners.