7 powerful habits of Companies that have built customer-centric cultures

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< "Improving response rates to survey requests sent by email "by Maurice FitzGerald
18|07|2018 12:15 Leeftijd: 6 yrs
Categorie: AFSMI-NL

7 powerful habits of Companies that have built customer-centric cultures

Research from Deloitte and Touche found that customer-centric companies were 60% more profitable than companies that weren’t focused on the customer.

The customer-centric mindset is one of the main reasons companies like Apple, Zappos, and Amazon have been able to ‘WoW’ their customers and eventually earn their lifetime loyalty.

Here are 7 habits – practiced by the best of customer-centric companies – that can turn your company culture around and ultimately lead to happier customers.

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