< 7 proven tricks to improve customer experience without spending money!

9 ways to use AI in customer service

Leverage AI in customer service to improve your customer and employee experiences.

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How AI can improve customer service As technology continues to evolve, we’re seeing new ways that AI can enhance the customer experience. Here are some examples of how to use AI in customer service for your business.

1. Improve agent efficiency and productivity

AI can boost agent productivity and efficiency with tools and automations that simplify workflows. Chatbots for business can handle simple requests, while automated processes eliminate time-consuming, repetitive tasks. This reduces your team’s workload and frees your agents to address high-value tasks and complex customer issues.

 

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