< Revolutionizing Customer Experience with Digital Transformation
03|06|2023 16:36 Leeftijd: 1 year
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
A look ahead: 5 Predictions for Field Service in 2023
Conversations with customers are changing to be more focused on value and less on repairs.
Prediction #1: Companies Will Selectively Increase Cost Reduction Measures
Service has been viewed as a profit center for quite some time and that holds true now so more than ever (an attendee at Field Service Europe late last year said it best, “Service has never held so much value.”).