A Quick Guide to Customer Journey Mapping

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03|01|2023 10:12 Leeftijd: 2 yrs
Categorie: Home, AFSMI-NL

A Quick Guide to Customer Journey Mapping

Best Practices and Practical Steps to Building a Journey Map

Today, 57% of customer success organizations have taken the time to create a journey map according to our recent benchmark polls. And 28% of those who have, have done nothing with it. For them, customer journey mapping was just a lengthy exercise that resulted in a pretty map..

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