Four Steps to Accelerate B2B CXM Maturity and Propel Stronger Growth

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01|07|2021 11:25 Leeftijd: 3 yrs
Categorie: Home, AFSMI-NL

Four Steps to Accelerate B2B CXM Maturity and Propel Stronger Growth

B2B customer experience governance can generate stronger growth when it’s tied-in to the way that B2B ecosystems work

To setup or refine your B2B customer experience governance, first take inventory of who’s already caring for customers’ well-being. Acknowledge the good that’s in-progress through all these parties. Build from these strengths.....

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