Guide to Keeping Your Customers: 24 Customer Retention Strategies

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< Best Practices for Increasing Service Contract Revenue
02|10|2020 08:28 Leeftijd: 4 yrs
Categorie: Home, AFSMI-NL

Guide to Keeping Your Customers: 24 Customer Retention Strategies

5% increase in customer retention can increase a company’s profitability by 75%. Any investment in customer retention programs pays off in the form of higher revenue and reduced customer acquisition costs.

Customer retention is the act of keeping customers engaged, creating customer advocates, and reducing churn before it happens

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