< Gartner: meerderheid CX managers verhoogt budget voor customer experience
03|02|2020 10:56 Leeftijd: 5 yrs
Categorie: AFSMI-NL
Categorie: AFSMI-NL
Harborresearch:EMERGING B2B PLATFORM MODELS
To date, most of the successful platform businesses are “consumer” or “user” focused. Fewer B2B markets have embraced this type of business model. We predict this will soon change. Freight logistics, genetic sequencing, order management, and asset management are examples of new beachheads for platform models in the B2B sector.
As businesses come to understand that future enterprises will all be part of new ecosystems and value-delivery networks, they are recognizing the era of “going it alone” or “flying solo” is over. The “command-and-control” alliance and partnering strategies of the past will not be effective in the complex, instantaneous, interwoven global digital economy.
