How Augmented Reality (AR) Continues to Transform Customer Experience

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31|03|2022 07:52 Leeftijd: 3 yrs
Categorie: Home, AFSMI-NL

How Augmented Reality (AR) Continues to Transform Customer Experience

AR customer experience strategies allow organizations to effectively interact with customers at every stage of the customer journey.


A company’s FAQs, manuals, and training materials may be accessed on a smartphone using AR-based self-service, which encourages consumers to solve problems more successfully on their own. Enhancing self-service efficiency and customer happiness are obvious benefits of delivering enhanced customer service. Contact center traffic, technician visits, and no-fault-found returns will all be reduced, leading to enhanced customer experience and satisfaction.

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