< Delivering the Support Experience Your Customers Want by Reducing Their Customer Effort Level
01|11|2021 08:48 Leeftijd: 3 yrs
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
How to Grow Your Customer Base In House
Taking Control Of Your Expansion and Revenue Growth Goal
5 Stages of engagement-CS in the salesprocess
1.The first step in growing your own “food” is to start looking at what data and information you have available to you right now. This is not an act that requires a million dollar consulting firm to provide market analysis and customer surveys. If you want to know how well customers perceive the services and goods sold, just ask your Support and Customer Success teams. They work with customers daily and have tons of data for consumption, utilization, and more. Simply collect, organize, and operationalize the data right in front of you today on things like:...............
