< Gartner :The Future of Customer Service
31|03|2024 12:44 Leeftijd: 243 days
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
How to Transform Your Outcomes-Based Contract From Burden to Benefit
How Outcomes-based contracts are created, the metrics by which outcomes are judged, and the means of gathering and analyzing data are continually evolving.
Read the whole article here (pdf)