< Using Net Recurring Revenue to Identify Customer Service Opportunities and Risks
03|03|2020 11:34 Leeftijd: 5 yrs
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
IDC’s Top 10 Worldwide Services 2020 Predictions
These predictions are meant to help the enterprise with strategic planning within a typical five-year business planning cycle.
IDC’s worldwide services predictions for 2020 cover the broad landscape of services markets from strategy consulting services to managed services, including a variety of emerging technologies.
The predictions from the IDC FutureScape for Worldwide Services are:
Prediction #1: By 2022, the financial impact of the IT skills gap will grow to $775 billion worldwide, from $302 billion in 2019, as a result of delayed release of products/service, missed revenue, or increased cost.