< Gartner: 'Third-party GenAI-tools gaat klantenservice naar hoger niveau tillen
25|02|2025 09:53 Leeftijd: 13 days
Categorie: Home, AFSMI-NL
Categorie: Home, AFSMI-NL
Service at the Speed of Conversation: IFS Service Industry Predictions 2025
Artificial Intelligence (AI), and now increasingly agentic AI, continue to drive transformative advances for service providers.
PREDICTION #1: BY 2027, 75% OF SERVICE PROVIDERS WILL DELIVER SERVICE AT THE SPEED OF CONVERSATION The role of AI has continued to evolve at a breathtaking pace. We are now....
