Spi Research results 2016 : Professional Services(PS) Excellence ,the 5 KPI's....

What the latest benchmark reveals about professional services With the economy still showing sluggish growth and competition growing, professional services executives must double-down their efforts to improve service delivery effectiveness. Otherwise, they won’t attain high quality, high levels of client satisfaction and high project profit margins. Service delivery excellence is imperative in order to achieve these goals.

Valuable insights from the 2016 Professional Services benchmarkstudy of Spiresearch

Wat zijn de belangrijkste key performance indicators voor Professional Services, lees hele artikel via de volgende link