State of Service 2023 report by IFS (pdf versie)

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31|08|2023 10:17 Leeftijd: 1 year
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State of Service 2023 report by IFS (pdf versie)

A Global View into the Biggest Trends and Challenges Facing Field Service Companies Today

When asked to rank the top three pressures impacting their service organization today, 45% of the respondents chose the struggle to meet customer SLAs. While this was the most chosen top three concern, dealing with a lack of skilled workers and the high turnover of employees was the second most chosen top concern at 40%.

Read the complete report here