The 5 Biggest Customer Experience (CX) Trends In 2022 by Bernard Marr

Een paar redenen om lid te worden van AFSMI

  • Ten eerste, It is a big plus!
  • Toegang tot een globaal netwerk
  • Samenwerkings kansen
  • Up to date kennis
  • Workshops & Training
  • Events & roundtables

Lid worden?
< Measuring Success in Customer Growth and Renewal
02|01|2022 10:45 Leeftijd: 3 yrs
Categorie: Home, AFSMI-NL

The 5 Biggest Customer Experience (CX) Trends In 2022 by Bernard Marr

Over the next year, brands will build on their successes (and learn from the failures), leveraging technology-driven solutions to the challenges of building deeper connections and relationships with their customer

Artificial intelligence (AI) and internet of things (IoT) platforms have been enthusiastically adopted in marketing, product design, and customer services, primarily because they enable businesses to improve the experiences we have when engaging with brands or using their products or services.

Read the entire article here