< Four scenarios to stress test your strategy (IMD Business School)
17|07|2016 16:09 Leeftijd: 8 yrs
Categorie: AFSMI-NL
Categorie: AFSMI-NL
THE AGE OF THE BRILLIANT SERVICE PROFESSIONAL By James “Alex” Alexander, Ed.D.
High-performing Service Professionals are where the action is, orchestrating a superb customer experience, proactively preventing problems before they occur, and leveraging relationships to rock out customers and lock ou the competition.
The Service professional the "NEW" business driver for (service) turnover growth....
Lees het hele artikel via deze link