The Role of Data in World-Class Field Service

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03|05|2021 10:02 Leeftijd: 4 yrs
Categorie: Home, AFSMI-NL

The Role of Data in World-Class Field Service

Data powers better customer experiences!!

One of the key value propositions of an enterprise Customer Data Platform (CDP) is a dynamic 360˚view of the customer. This becomes truly valuable when used in real time by the people interacting with your customers face-to-face. Think about it — how valuable would it be for your mobile resource, who is about to walk into your customer's residence or place of business to solve their problem, to be equipped with a snapshot of the key data points about your customer?

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