The Unasked Question in Customer Loyalty Programs: Do I Need One?

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< Why Customer Success Is Vital to Managed Services
02|11|2022 10:04 Leeftijd: 2 yrs
Categorie: Home, AFSMI-NL

The Unasked Question in Customer Loyalty Programs: Do I Need One?

A Loyalty Program Implementation Type – Decision Matrix, supplies a framework to understand if your organization needs a customer loyalty program.

STEP 1: Determine Customer Retention Needs and Likelihood of Customer Churn.

The decision matrix to consider launching a customer loyalty program factors along two categories: (1) the current level of customer retention and......

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