What is Customersatisfaction score (CSAT) and How to Boost it Using Chatbots

Een paar redenen om lid te worden van AFSMI

  • Ten eerste, It is a big plus!
  • Toegang tot een globaal netwerk
  • Samenwerkings kansen
  • Up to date kennis
  • Workshops & Training
  • Events & roundtables

Lid worden?
< IDC FutureScape: Worldwide Future of Digital Innovation 2023 Predictions
01|02|2023 10:08 Leeftijd: 2 yrs
Categorie: Home, AFSMI-NL

What is Customersatisfaction score (CSAT) and How to Boost it Using Chatbots

Explanation and best practice how to implement CSAT

Customer satisfaction score signals where a business stands in terms of overall performance and paves the way for improvement. Here are the benefits of CSAT you can expect:

  • Identify problem areas in business operations
  • Be able to meet customer expectations
  • Reduce customer churn Improve customer experience
  • Build customer loyalty

 

Read the whole article here