World’s 3 MOST Customer-Centric Companies: How do they do ,by Vivek Jaiswal

Here are our top three picks for the most customer centric companies and some lessons on how they manage to be customer-centric despite their size and diversity.

Ask the founder of any company the reason that they found it and the answer inevitably is that they would want to add value to the customers. If value addition to the customer is the priority and every business wants to keep the customer at the heart of its business, why are some companies hugely successful at being customer centric while the others fail to do so?

continue reading via link World's 3 most customer centric companies

Een paar redenen om lid te worden van AFSMI

World’s 3 MOST Customer-Centric Companies: How do they do ,by Vivek Jaiswal

Here are our top three picks for the most customer centric companies and some lessons on how they manage to be customer-centric despite their size and diversity.