< TrendsVerwachting 2023 ++ by trendwatchers Richard&Mieke Lamb

Your Guide to Building Your First Customer Success Team

What should you look for when hiring customer success talent, and what roles will they play in your organization?

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The topics  for building a successful customer success organization:

• What to look for in a customer success executive
• What the customer success executive should do
• Hiring your first customer success manager
• Top metrics to track for customer success Using technology to scale

Read the whole article here

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