Marcus Bragg, SVP of WW Sales & Customer Success, shares the approach Zendesk takes to building and organizing high performance teams, collaborating cross-functionally, and using the insights we get from their killer data analysis to create long lasting relationships with customers. You'll walk away with some practical advice on how to start building a culture of extreme customer success, as well as a burning desire to conquer new horizons with your counterparts in other departments.

SAP Services offers consulting, education, custom development, and support services to customers worldwide. Anand Eswaran, head of Global Services, is accountable for tactically ensuring the execution of financial commitments while strategically creating the roadmap for a software services business model based on customer outcomes and adoption. Quality, continuously lowering total cost of ownership (TCO),

Organisaties die in staat zijn klanten beter te helpen met maken van gaten hebben voorsprong op bedrijven die boren leveren………