15|01|2025 TSIA 45 minutes webinar January 15, 11:00 AM PT "The State of Customer Success 2025"

• How can organizations integrate AI with our CS strategies to enhance personalization, address customer needs, and improve efficiency?
• How can we ensure our team is optimally structured for profitability and alignment with both customer needs and overall business goals?
• Which emerging VoC metrics should we prioritize to accurately measure customer health, outcome achievement, and the overall value we deliver?

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